Future Digital Finance

April 24 - 26, 2017

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Reports & StudiesReports & Studies


  • Benchmarking Performance Marketing Adoption within Financial Services StrategiesBenchmarking Performance Marketing Adoption within Financial Services Strategies
    The fundamental principle of performance-based marketing is that all activities should be tracked, measured, and recorded, and that marketing partners should be rewarded based on their performance. This report benchmarks the extent to which financial services companies are using various channels and highlights performance-oriented partner and affiliate marketing as part of the marketing mix. 

    Learn how financial services companies are:

    -expanding their investments in performance-based marketing
    -driving customer retention through nontraditional programs
    -addressing pressure to measure results across mobile channels

  • Assessing the Digital Landscape for Financial Institutions: How to Lead the Charge with People and TechnologyAssessing the Digital Landscape for Financial Institutions: How to Lead the Charge with People and Technology

    Sheds light on the current state of the industry's advances in digital transformation and the important role of technology in that progress. It presents survey-based insights into how financial leaders in digital strategy and marketing are striving to become the disruptor rather than the disrupted in the age of the connected customer.

    Key points include:

    • Silos' effect on customer retention and how to avoid them
    • Spreading customer interaction to teams other than marketing
    • Promoting a change-ready company culture

  • The Director’s Report: Future Digital Finance 2017The Director’s Report: Future Digital Finance 2017
    The digital age has shaken up the finance industry. Like the retail world, financial institutions are now faced with a new kind of customer. One that expects their brands to be on target, on time and always available for them. They expect a seamless experience and accurate information accessible at all hours. This new customer behavior is both unfamiliar and challenging to meet.     

    Delivering a customer experience that meets and exceeds expectations is front of mind for all FIs in 2017.

    Click on the image to the left to download this report today!
  • How Consumers are Adopting and Adapting to Mobile BankingHow Consumers are Adopting and Adapting to Mobile Banking
    Digital capabilities have revolutionized how people manage their money. Mobile banking apps in particular have given customers the power to access their accounts whenever and wherever they like, bringing banks and customers closer together than ever before.

    Based on a survey of more than 500 banking customers, this paper covers:
     - To what extent consumers are adopting mobile banking capabilities, and what is preventing the late-adopters from joining in
     - How consumers feel about pivotal issues like security and user experience
     - How effectively banks are communicating with consumers through mobile capabilities

    Click the image to the left to download the whitepaper now!
  • The Journey to Digital MaturityThe Journey to Digital Maturity
    This study evaluates the digital maturity of financial services companies, assessing the obstacles that are inhibiting their digital development, as well as the solutions and capabilities that are enabling it. The study also evaluates how financial institutions are impacting the customer experience and how they are leveraging mobile. Although the majority of financial institutions surveyed indicated that they are investing in their digital capabilities, only 3% of respondents believed that they have reached full digital maturity. This underlines the fact that digital maturity is a fluid process that often involves the transformation of  organizational structures and technology platforms. 
  • The NetFinance 2016 Mobile Banking Consumer Study The NetFinance 2016 Mobile Banking Consumer Study
    The 2016 edition of the NetFinance benchmarking report is here, containing proprietary insight gained from polling consumers on their mobile security preferences, and their perceptions around the technology.

    - How many users are now banking on mobile?
    - What are their greatest security fears?
    - Where do they feel mobile is already performing well for them?

    Click the image to the left to download your copy now!
  • Download The NetFinance Attendee ListDownload The NetFinance Attendee List

    Why Attend NetFinance?      

    • High Value: 3 Days, 50+ sessions, 80+ Financial Services Speakers, 200+ actionable takeaways
    • Most Senior Conference In The Industry: 85% of speakers are at a VP level or above. Hear from the people making real decisions
    • Highest Ratio Of FI’s To Vendors In The Industry: Meet and network with your peers by having at least 2 Financial Services executives to each solution provider
    • The Most In-Depth Content: Addressed by the leading pioneers in the industry due to 9 months of research, organization & planning
    • Ability To Set Up One To One Meetings With Speakers: Have your most pressing questions answered
    • Wide Range Of FI’s Speaking & Represented On Each Panel: Enhanced diversity and learning from multiple institutions
    • Private Roundtable Discussions For Each Industry: Tailored conversations specifically for your type of organizations without being pitche
  • 2016 Director2016 Director's Report
    Customers’ preferences, lifestyles and ways of engaging with their financial institutions have changed drastically over the past decade. From walking into your local bank branch and saying hello to the teller, to pressing a single button on your phone. With the introduction of new technologies and innovation, expectations for financial institutions (FIs) have changed. Customers want to be able to use financial services whenever and wherever they are. However, FIs are adapting slower than consumers are adopting these new digital mediums due to compliance issues, getting buy-in from upper management, and infrastructure upgrade costs.

    In essence, technology has leveled the playing field, giving smaller players the chance to compete by being more agile and getting innovations to market first. Therefore, if financial institutions want to maintain a competitive advantage, they need to be at the forefront of digital innovation by offering customers the right products using the right device, being able to measure customer interactivity across channels and ultimately justify their marketing spend to deliver their greatest possible ROI.