Reinventing the Digital Banking Experience
Future Digital Finance 2020
March 09 - 10, 2020
Hyatt Regency Miami, FL
Build A World Class Digital Banking Experience
At Future Digital Finance, you’ll learn directly from innovators leading the way, and leave with tactical strategies to transform your banking operations. Meet and network with the brightest minds from big banks, regional and community banks, commercial banks, credit unions and credit cards. Walk away with actionable take-aways to remain competitive and exceed the expectations of your customers
“The thought leaders truly make it worth the trip. Every speaker brings solid experience and thought provoking insights that continue to shape the future of finance.”
Stephen Wooters, EVP, CMO, Digital Banking & Payments, Fairfield County Bank
Our Speakers. Your Visionaries.
From big banks to disruptors, fintechs, credit unions and more – our detailed agenda features innovative leaders who are in the trenches, transforming their digital experiences.


Ally
Dinesh Chopra
Chief Strategy Officer


First Commonwealth FCU
Tricia Szurgot
Chief Member Experience & Marketing Officer, Head Of Corporate Social Responsibility


First Tennessee Bank
Patrick Kelly
Chief Digital Officer


RBC
Martin Wildberger
EVP, Innovation and Technology


Umpqua Bank
Käthe Anchel
EVP And Head Of Innovation


U.S. Bank
Doug Nielson
SVP, Innovation Research And Development


PNC Bank
Denise Henn
SVP, Digital Experience Group Manager


Fifth Third Bank
Grant Jacoby
SVP, Director - Strategy, Innovation & Training
The Future Digital Finance Experience
A BOUTIQUE EXPERIENCE FOCUSED ON YOUR CHALLENGES
Tradeshows and demo-only conference formats can be exhausting. At Future Digital Finance you’ll attend targeted sessions built with your pain points in mind. Future Digital Finance is your one-stop shop to find practical solutions to your challenges, with an agenda focused on topics such as data management, personalization, creating seamless omnichannel experiences, digital optimization, AI/ML, fintech partnerships and much more. You’ll get the perfect balance of future forward content, immersive learning and a chance to make long lasting connections with senior level peers, in just two days.
Download AgendaUNPARALLELED NETWORKING
Get 30+ hours of interactive sessions, closed door VIP Boardrooms, birds of a feather roundtables, workshops town halls, Tonight show styled groups panels and much more at Future Digital Finance. Make deep connections with your peers both in and outside of the session room with dedicated networking every day of the event.
Download AgendaLEARN FROM TRAILBLAZERS IN DIGITAL BANKING
We’re not trying to be everything to everyone. We are all about digital banking best practices. Cut to the chase with our curated programming and get detailed actionable takeaways. You’ll learn from 60+ of the most forward-thinking FIs, and leave with pages of notes to take back to the office.
Download Agenda
"Great group, great speakers, and a great set of topics. Recipe for the generation of ideas that will influence the path of retail financial services for decades to come."
Alex Sion, GM of Mobile Channel, JPMorgan Chase & Co.
The Future Digital Finance Audience
Future Digital Finance brings together senior financial services professionals responsible for innovation, experience, and digital strategy


Your Agenda At A Glance
Day One – Monday, March 9
Next Gen Digital Transformation and Innovation
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Keynote Fireside Chat - The C-Suite Perspective: Creating A Culture Of Innovation
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Keynote Solo Presentation - Becoming A Digitally-Enabled Relationship Bank
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Keynote Tonight! Panel - Shaping An Effective Digital Experience For Today’s Evolving Financial Consumer
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Keynote Panel - Enhancing Your Relationship With Fintechs
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Solo Presentation Remix - Using Machine Learning To Support Your Internal Teams: Machine Learning is Here to Help, Not Replace Humans
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Future Digital Finance Bank Tank
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Birds Of A Feather Roundtables
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Track A – Customer Experience Optimization
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Track B – Emerging Technologies And Payments
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VIP Think Tank
Day Two – Tuesday, March 10
Meeting Customer Expectations Today And In The Future
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Miami Fun Run
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Women in Banking Breakfast
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Keynote Panel Remix- Aligning Internally To Create Seamless Omnichannel Experiences
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Keynote Panel Discussion - Effectively Connecting And Engaging With Your Customers To Differentiate Yourself From The Competition
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Digital Banking Innovation Roundtables
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Money Moves Around The World Roundtables
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Case Study - Deriving Business Value from Data: The Regional And Community Bank Perspective
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Panel Discussion Remix - Leveraging Data To Personalize Your Customer’s Experience And Increase Loyalty
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Track A – Data And Analytics
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Track B – Customer Engagement And Retention
More Sessions, More Variety, More Fun
Connect and learn even faster at our onsite events. Every year, we curate new experiences at the event to enhance relationships and spark innovation outside of the session room.






Tickets & Registration
Future Digital Finance sells out each year, but you can secure your tickets online here.
- Full access to the 2-day event, including your choice of workshops and working groups
- Access to the Solutions Zone featuring the hottest new tech
- Access to evening receptions with your peers
- All meals during the event including coffee and snacks