Future Digital Finance 2018

March 26-March 27, 2018

Amelia Island, Fl

Contact Us: 1.888.482.6012

Our Speakers

We're already at work booking an industry-leading roster of speakers for 2018 - keep an eye on this page for updates.

If you would be interested in being a part of Future Digital Finance, we would love to hear from you.

Click Here to view the list of speakers from our 2017 event.

Vivian Yeung
Chief Digital Technology Officer
Fremont Bank
Rebecca Wooters
Rebecca Wooters
Global Head of Cards Customer Experience and Digital Strategy
Citi

Rebecca Wooters is the head of Global Cards CX Digital and Journey Strategy for Citi Cards and Cross LOB responsible for leading Customer Experience for Citi Cards by driving Customer loyalty and engagement for 30 million Customers through a cross-channel strategy with a focus on the shift to Digital primarily Mobile. Her role is responsible for leading the evolution of the Cards Servicing Journeys overall digital experience across mobile apps and browser experiences as well as taking an omni channel approach, and owning full end to end product accountabilities across channel and dimensions (people, process, policy, technology). Leveraging a customer-centric, data informed process, the team has several key areas of focus: digital analytics and performance, core digital and omni channel experiences for a specific product set, and setting the standards and practices that will accelerate digital & customer experience innovation across Cards globally. Implementation of projects which influence progress is ensured through a team who leads governance standards, formal project prioritization and customer launch readiness informed by Customer insights and benchmarking as well as journey decomposition of Customer “moments of truth.”

She earned her bachelor’s degree from Texas A&M University and her MBA from University of Texas at Dallas.

In 2014, Rebecca was named Dallas Top 25 Women in Business as well as named McKinney’s Top Women in business in 2011 for her contributions both to the non-profit and corporate community.

Peter Poon
Peter Poon
Head of Innovation | Digital Strategist
Bank of Montreal

Peter Poon is the Head of Digital Innovation and Channel Strategy at BMO Financial Group, where he is responsible for driving the bank’s innovation agenda through R&D, partnerships and ecosystem engagement, in addition to defining the bank’s channel roadmap and spearheading a multi-year digital transformation.

Peter led Customer Experience Design and Mobile Banking Channel groups previously at BMO, where he delivered a number of industry firsts including Canada’s first full fingerprint authentication for mobile banking, real-time appointment booking and rollout of Apple Pay. Prior to joining BMO, Peter led an early-stage fintech to a successful exit and also held progressively senior roles at TD Financial Group and JP Morgan Chase.

Outside of the office, Peter advises a number of fintech startups across North America and supports digital entrepreneurship in the community through engagements with Ryerson University, BrainStation and other ecosystem partners.

Catherine Zhou
Catherine Zhou
EVP, Head of Consumer Banking
East West Bank

Catherine Zhou is EVP and head of Consumer Bank at East West Bank. She is responsible for all aspect of the growth, execution and operations of the retail business.  Her current focus is to build leading digital capabilities to help accelerate the growth of the bank, engage existing customers more efficiently and effectively.   Before joining East West Bank, Catherine was a senior partner at PwC and served as the Digital Services Leader with PwC’s Financial Services practice. She is deeply connected to the financial centers in New York, Asia and Europe while resides in Silicon Valley, San Francisco the Bay area where her root has been, working with start ups and technology giants in developing digital first businesses. She represents the combination of the left brain of an engineer/ statistician by training (from Carnegie Mellon University) and right brain (marketer for fortune 500 companies and practitioner of the experience economy).

Catherine is a active speaker at industry conferences, she was the keynote speaker for Women in Payments 2016,  she chaired the Netfinance conference 2015 on Mobility and Innovation, she was the key note speaker for American Banking Association Marketing Conference 2014 and chaired the Internet Marketing Association Conference in 2012. She is the Co-author  of “The Social Media Management Handbook”. 

Ryan Miller
Ryan Miller
SVP, Design & Delivery, Innovation Group
Wells Fargo
Tuck Ross
Tuck Ross
SVP Digital Marketing
BBVA Compass
Brook McGinnis
Brook McGinnis
Vice President / Senior Product Manager – Digital Banking and Payments
First Commonwealth Financial Corporation
Brook is a Certified Treasury Professional and a financial services veteran with over 20 years in the industry. He has broad exposure in a number of strategic areas at both the bank and holding company levels. Some of this experience includes management of multiple product delivery channels and dozens of diverse projects.
As Vice President / Senior Product Manager – Digital Banking and Payments, he is the owner of First Commonwealth Bank’s Digital Banking (covering Online & Mobile Banking, Bill Pay, Mobile Deposit, Online Account Opening and IVR), Payments (Digital Wallet, ApplePay and Debit Cards) and ATMs.  He is responsible for promoting the overall digital banking and payments strategy, achieving growth measures and driving marketing efforts. He previously managed the merchant services partner relationship and cash management products for the bank.
Kevin Karrels
Kevin Karrels
SVP - Digital Channel Strategy
First Tennessee Bank

Kevin Karrels is the senior vice president and digital channel strategy executive for First Tennessee Bank. First Tennessee is a regional bank with $28 billion in assets, and over 250k active digital users. Kevin has had a nineteen-year career with First Tennessee while honing his craft in retail bank leadership. He has spoken on the future of retail banking at the CEB, CBA, leadership conferences, and strategy groups within the banking industry. He has been particularly interested in understanding the generational differences between Baby Boomers, Gen X, and Gen Y. Kevin understands the future of banking relies on understanding these differences. Kevin is driven for success in his career, personal life, and spiritual life. Often known as “the idea guy”, he has a vision of banking that is multi channel, 24/7, uniquely convenient, and customer experienced focused. The bank current generations will appreciate and the next generation demands.

Misti Mostiller
Misti Mostiller
EVP, Director, Consumer Strategy & Innovation
Extraco Banks
14+ years of management, alternative channel delivery and implementation experience and almost 9 years banking experience. As Director of Consumer Strategy and Innovation; I am responsible for all alternative delivery channels, including the call center, website, online banking, mobile banking, grocery store locations, and social media channels. Also responsible for all retail training, hiring and a variety of innovation projects and initiatives at Extraco. Previously responsible for all retail bank lobbies.
Patrick Kelly
Patrick Kelly
AVP, Emerging Technologies
USAA
Patrick Kelly is the Executive Director for Mobility Channels at USAA. He oversees USAA's industry-leading mobile and tablet channels. And he develops strategies for using mobile technologies to deliver exceptional personal financial experiences for the US military market.
Pat joined USAA in May of 2013 and brought with him an extensive track record in developing and managing innovative solutions.
Prior to joining USAA, Pat worked in both Financial Services and Software Development. He served 10 years in the US Navy as a Nuclear Power Operator. He holds a bachelor's degree in Nuclear Engineering from Rensselear Polytechnic Institute.
Hemal Gandhi
Hemal Gandhi
Director, Data Engineering
Capital One

Hemal has 15 years of experience in building large-scale data platforms. He is currently Director of Data Engineering at One Kings Lane, overseeing the implementation of the big data platform, data integration framework, data tools and decision systems. He has extensive experience in the retail / ecommerce domain providing data solutions to business functions such as marketing, finance, supply chain, merchandising and customer advocacy. Prior to One Kings Lane he worked on data teams for companies like Walmart.com and EBay Inc. (StubHub). He has a Bachelor’s degree in Engineering, majoring in Computer Science.

Jay  Sidhu
Jay Sidhu
Chairman & CEO
BankMobile/Customers Bank

Jay Sidhu serves as the Chairman and CEO for BankMobile, BankMobile Technologies and Customers Bank, an approximately $10.9 billion asset bank with headquarters in Wyomissing, Pennsylvania. He has an extensive and recognized background in banking. Prior to joining Customers Bank, he served as the Founder, Chairman and Chief Executive Officer of Sovereign Bancorp Inc. There, he grew the organization from an Initial Public Offering of $12 million to a market cap approaching $12 billion, crediting it as the 17th largest banking institution in the country.

Sidhu, along with his daughter Luvleen Sidhu, co-authored, “Why Can't Banks Be As Easy As Uber?: BankMobile And The Real Future Of Banking,” which reached #1 International Amazon Best Seller-status and landed the authors on Amazon's Top 100 Authors list in Business and Money in less than 24 hours.

Sidhu has received various recognitions in the industry, including being recognized as one of Bank Innovation’s 10 Most Innovative CEOs in Banking 2016 as well as 2015, one of the 2016 Most Admired CEOs by the Philadelphia Business Journal, and winning Ernst & Young Fintech Entrepreneur Of The Year Award in Greater Philadelphia in June 2016.He was also named Financial World’s CEO of the Year, Turnaround Entrepreneur of the Year, and the Large Business Leader of the Year by the Chamber of Commerce. Sidhu has served on numerous boards, including Banco Santander Board in Madrid.

Sidhu earned a Master of Business Administration from Wilkes University and graduated from the Harvard Business School’s Leadership Course.

Luvleen  Sidhu
Luvleen Sidhu
Co-Founder, President & Chief Strategy Officer
BankMobile

Luvleen Sidhu, Co-Founder, President and Chief Strategy Officer, BankMobile

Luvleen Sidhu is the Co-Founder, President and Chief Strategy Officer at BankMobile, a completely digital bank, offering an entirely fee-free checking account, aimed at helping the underbanked, millennials and middle-income Americans have an affordable, effortless and financially empowering banking experience.

Sidhu is also a member of the BankMobile Board of Directors and Director and Founder of the BankMobile Foundation, where she identifies and funds budding entrepreneurs and organizations that promote financial literacy.

Sidhu, along with her father Jay Sidhu, co-authored, “Why Can't Banks Be As Easy As Uber?: BankMobile And The Real Future Of Banking,” which reached #1 International Amazon Best Seller-status and landed the authors on Amazon's Top 100 Authors list in Business and Money in less than 24 hours.

Sidhu has also been recognized in the industry for her accomplishments. She was named CEO Connection’s 2017 Mid-Market Young Leader and one of its 2017 Most Influential Women of the Mid-Market; one of Bank Innovation’s top innovators worldwide in June 2017, 2016 and 2015; ‘Most Innovative Woman in Banking - Greater New York’ and ‘Best Women Owned Financial Services Company - New York’ in Corporate America’s 2016 American Businesswoman Elite Awards; one of Philadelphia Business Journal’s ‘Women to Watch in Banking’ in September 2016; the Lehigh Valley Business Women of Influence - Woman to Watch Honoree in February 2016; a winner of New York Business Journal's Women of Influence Awards in November 2015; and one of Auto Finance News’ ‘10 Executives to Watch in Auto Finance’ in September 2015.

Sidhu has been featured regularly in the media including on CNBC, Bloomberg Radio, Yahoo Finance, Fox News Radio and in The Wall Street Journal, Forbes.com, American Banker, Crain’s New York, FoxNews.com, among others.

Sidhu is also a national and international speaker at industry conferences and at undergraduate and graduate programs, where she encourages financial innovation and entrepreneurship. She is also on a mission to provide financial advice specifically to her fellow millennials. Previous speaking engagements include: Singularity University’s Exponential Finance, the Chief Strategy Officer Summit, the Future of Digital Banking in London and Singapore, Bank Innovation Israel, American Banker conferences in the U.S., Harvard Business School, and Wharton Business School, among others.

Additionally, Sidhu is a member of the Young Presidents' Organization. She also serves as a mentor to fintech startups as part of the Techstars accelerator program. She is passionate about serving the fintech community in hopes of empowering entrepreneurs to bring new technologies to market in the fintech space and pushing the standard forward in financial services.

Prior to her current role, Sidhu was a management consultant at Booz & Co. in their financial services practice. Before attending business school at Wharton, she worked as the director of corporate development at Customers Bank. While at the company, she introduced several growth projects, including partnering with a New York City-based start-up to improve the banking experience through innovative technology.

Previously, she was an investment analyst at Neuberger Berman in their hedge fund of funds group. Sidhu holds a Master of Business Administration from The Wharton School at the University of Pennsylvania and a Bachelor of Arts Degree in Government from Harvard College.

Personally, Sidhu is involved with several social impact projects that include establishing computer centers in India to educate rural women, and organizing and sponsoring medical camps in underprivileged areas in Punjab. She is also a leader in the Soka Gakkai International Non-Profit, mentoring individuals and providing them with guidance and actionable tips to help them achieve their full potential professionally, personally and spiritually.

Lonnie  Talbert
Lonnie Talbert
COO
Southwest Capital Bank

Lonnie’s career has taken him all over the country, but when he came to New Mexico, Lonnie knew he wanted to make the Land of Enchantment his permanent home. Lonnie is married to Robin Brule and together they have three children: Michael Brule, Emma Talbert, and Annagrace Talbert.

As an Operations Executive with 28 years of experience in senior executive positions including President, COO, EVP and Senior VP in the financial services industry. Currently, Lonnie holds the position of Executive Vice President and Chief Operating Officer for Southwest Capital Bank, responsible for all day to day operations of the $350 million dollar commercial bank. Lonnie’s proven ability to manage over 1,200 employees, lead a diverse team of leaders at all levels of an organization, oversee multiple remote facilities and teams, administer budgets in excess of $100M, and spearhead process and continuous improvement projects yielding cost savings of over $7M. Skilled in maintaining full P&L responsibility, overseeing lean and six sigma projects, establishing total quality management systems, conducting meeting cost and schedule goals for projects as large as $23M. Demonstrated abilities in leading and guiding various business units of both Fortune 500 companies and privately held smaller organizations; working cross functionally, leading technology projects, mentoring and training team members, and leading large operations units delivering high-quality customer care with quick to market product introduction and appropriate cost control.

Lonnie is deeply committed to supporting community and philanthropic groups and has served many non-profit organizations in a leadership role. Lonnie’s past community involvement includes serving as Chairman of the Greater Albuquerque Chamber of Commerce, Chairman of the March of Dimes, and Chair of the United Way of Central New Mexico’s 2009 campaign. Lonnie has also served on the board of several organizations including Junior Achievement, Amy Biehl High School, and the Association of Commerce and Industry. In 2007, Lonnie received the National Multiple Sclerosis Society’s Hope Award, which honors corporate leaders who are committed to philanthropy and service in their communities. Lonnie is also member of the New Mexico Amigo, the Official Goodwill Ambassadors for the State of New Mexico and recently joined the Parker Center for Family Business board of directors.

Jason  Alexander
Jason Alexander
Head of Digital Platforms
Chase

Jason has been with the firm since 2015 and is the Head of Digital Platforms for Chase Consumer & Community Banking. He has product responsibility for chase.com, the Chase Mobile app, Content Production, Accessibility, Aggregators, and product development for personalization.

Before joining JPMorgan Chase & Co., Jason was the Vice President of Product Development at American Express, focusing on the products built on the Serve Platform as part of the Enterprise Growth Division. He also drove a transformation to Agile product development to produce significant gains in throughput and efficiency.

Jason's other experience includes Nokia, IDEO, Virgin Mobile USA, and Sapient. He lives in Harlem, is a lapsed swimmer and has an aversion to hugs.

Seth  Goodman
Seth Goodman
Director, North America Product Head, Citi Commercial Cards
Citi

Seth is a Director in Citigroup’s Institutional Clients Group and the Product Management Head for Citi’s North America Commercial Cards Business. In this role, Seth manages a multi-product portfolio supporting Corporate Card programs for Fortune 1000 Corporations, Public Sector entities and the U.S. Federal Government. He leads a team of product managers with responsibility for end-to-end product management, P&L and strategy for product lines including: Travel and Entertainment (T&E) Cards, Executive Cards, Purchasing Cards, Virtual Cards and Fleet Card programs.

Prior to joining Commercial Cards, Seth served in product management, strategy and M&A roles supporting Citi Electronic Payments, Citi Consumer Cards and Citi Global Wealth Management. Prior to joining Citigroup, Seth was a technology consultant at Sapient Corporation responsible with designing, developing and implementing internet applications for financial service clients. Seth received his MBA in Finance and Management from Columbia Business School and a BS in Engineering from the University of Maryland.

Seth is a grilling enthusiast, superb parallel parker and lives in Hoboken, NJ with his wife and three children.

Amer  Kamal
Amer Kamal
Group Vice President, Head of Mobile
U.S. Bank
Driss  Temsamani
Driss Temsamani
Region Head of Digital Channels & Enterprise Banking
Citi

Driss Temsamani is Region Head of Digital Channels and Enterprise Banking Services for Citi. He is also a member of Citigroup Treasury & Trade Solutions Latin America Executive Committee and responsible for the Data Innovation Agenda.

In his current role Driss is responsible for a full range of digital and mobile enabled banking platforms for cash management, liquidity investment services, working capital solutions, commercial cards and trade to enable multinational corporations, financial institutions and public sector organizations to operate in the most connected and efficient manner across 22 countries in Latin America and more than 70 countries around the world.

Driss started with Citi as Senior Business Interface for the Corporate and Consumer Bank. He then became CIO and Senior Vice President of Strategic Planning for Citigroup e-Business Latin America. Before assuming his current role, Driss held several positions with Citi including Head of Business Management, Regional Market Management Head, and Business Intelligence, Analytics Region Head.

Driss is a member of the US State Department Global Entrepreneurship Program, The American Marketing Association, The International Institute of Finance, The Center for Strategic and International Studies, The Corporate Strategy Board and The Aspen Institute Partners for New Beginning.

Moiz  Kohari
Moiz Kohari
SVP, Chief Technology Architect
State Street

Mr. Kohari is responsible for the enhancements to State Street’s digital enterprise architecture, and the creation of the next generation digital enterprise that delivers on-demand secure computing capabilities, driven through machine learning paradigms and all pertinent fin-tech disruptive technologies. The Office of Architecture’s charter is to work closely with all business units and end user clients to provide for the most impactful information technology innovations.

Until recently Mr. Kohari served as EVP/Head of Global Technology Innovation for the London Stock Exchange Group - Responsible for Blockchain, Cognitive Computing and Low-Latency initiatives across all Group companies. Driving advance research for the entire trading life cycle, starting from pre-trade/trade components to post-trade technologies related to clearing and settlement.

Previous to joining LSEG, Mr. Kohari served as CTO, Novell Inc. - Responsible for the Service Provider focused Cloud Computing initiatives at Novell. Responsible for security, management and operating system products to deliver highly integrated cloud focused offerings. Mr. Kohari’s responsibilities included providing software and services to the Financial Services vertical with specialization in low latency initiatives. Mr. Kohari was also the founder/CEO of Mission Critical Linux, a company dedicated to introducing enterprise software capabilities into the Linux operating system.

Zahir  Khoja
Zahir Khoja
SVP, Global Acceptance Product Development & Innovation
Mastercard

Zahir Khoja is Senior Vice President, Global Acceptance Product Development and Innovation at Mastercard. In this capacity, he is responsible for developing and executing solutions that will enable new growth opportunities for stakeholders such as acquirers, merchants (traditional and e-comm), consumers, government and other eco system partners through the use of innovative payment solutions and enhanced consumer experiences.

Mr. Khoja joined Mastercard in 2012 as the chief executive officer for Mobile Payment Solutions (MPS), a joint venture between Mastercard and SMART Hub Inc. where he was responsible for deploying mobile solutions in Brazil, Egypt, Indonesia and Turkey.

Prior to that Mr. Khoja was Executive Director for Mobile Commerce at Roshan, Afghanistan’s leading total communications provider and President for M-Paisa, Afghanistan’s first commercially-licensed mobile money service, which he project managed in its entirety. He was also instrumental in setting up the Afghanistan Mobile Money Operators Association (AMMOA) with support from USAID and the Central Bank of Afghanistan.

Mr. Khoja has held several additional senior-level positions at Virgin Mobile, TELUS and Pepsi Cola in Canada.

He currently serves as a board advisor for Kudos, an online social recognition platform and as a member of the Grameen Foundation Technology Center Advisory Board.

Mr. Khoja holds a Bachelor of Commerce Honors Degree in Marketing and Management Information Systems from the University of Ottawa in Canada, in addition to completing several executive education courses at Harvard Business School, INSEAD and the University of British Columbia.

Nancy  Dixon
Nancy Dixon
Senior Vice President - Digital Innovations Officer
First Federal Lakewood

Nancy M. Dixon is Senior Vice President, Digital Innovations Officer at First Federal Lakewood, the largest depositor-owned community bank headquartered in Ohio with assets of $1.6 billion.

In this role, Nancy leads the bank’s digital delivery strategy, overseeing and managing all electronic banking products and services. Her responsibilities include identifying emerging technologies that can enhance the digital delivery of First Federal Lakewood solutions and evaluating ways to better connect and serve customers. Nancy leads projects related to online and mobile banking, mobile payments, telephone banking, and debit/ATM cards.

Nancy joined First Federal Lakewood in 2010 after 20 years at Fairfield County Bank in Ridgefield, Connecticut, where she held positions of increasing responsibility. Most recently, she was Vice President of Electronic Banking and Call Center Operations at Fairfield County Bank. She has also held positions in retail banking, training and marketing. In addition, Nancy was an instructor for the American Bankers Association, teaching several courses for bank employees in Connecticut. She also worked for American Express in New York City for 10 years.

Nancy holds a master’s degree in management from Albertus Magnus College and a bachelor’s degree in marketing from Marshall University.

John  Kelly
John Kelly
SVP Payment Products and Services
Pentagon Federal Credit Union

John Kelly has over twenty years’ experience in the Payment Card industry spanning the US, UK and Ireland. He began his financial services career in 1997 in Wilmington, DE at MBNA America. He progressed into a series of management positions in Customer Service and Card Fraud Prevention before being asked to relocate to Chester, England to join the MBNA Europe Product Development team. In 2006 following the Bank of America purchase of MBNA, John returned to the US as Vice President and Senior Marketing Manager driving existing credit card engagement strategies. It wasn’t long after returning he was asked to return abroad to Dublin, Ireland as strategic Project Champion charged with establishing a new bank charter for European expansion opportunities. In 2008 he returned to US as Senior Vice President and part of the team transforming the US Card marketing segmentation strategy. That role ultimately led to being Senior Vice President responsible for Credit Card Product New Account Acquisition in both call centers and banking centers. In that role those channels became the two largest credit card growth channels delivering roughly 50% of all new accounts.

John transitioned to his current role at PenFed as Senior Vice President and Head of Payment Products & Services in May 2015 where he has overall responsibility for Credit Cards, Debit Cards, EFT, ATM and Payment Fraud Management. Since joining John has brought a thirst for innovation, data-driven growth strategies and a relentless focus on his passion since the early days of MBNA, the member experience.

John attended East Carolina University where he earned a degree in English. He grew up in in multiple east coast locations, but calls the Outer Banks of NC home. He and his wife are the proud parents of two young daughters where they are passionately involved in their lives in Northern VA.

Doug  Nielson
Doug Nielson
Senior Vice President of Innovation
U.S. Bank

Doug Nielson is Senior Vice President, Innovation Research and Development at U.S. Bank. Doug leads the Research & Development team which focuses on identifying and exploring new concepts, technologies and business models to generate new revenue streams and enable business line growth across the bank. His team also manages U.S. Bank’s engagement with the Fintech startup ecosystem and has been leading U.S. Bank’s participation in the open API economy.

Prior to U.S. Bank, Doug held a variety of global product strategy, development and management roles for American Express in the U.S. and Europe. During his tenure at Amex, Doug was responsible for launching numerous innovative payment solutions.

Doug has a Masters of International Management from the Thunderbird School of Global Management and a Bachelor of Arts from Washington State University.

Tamra  O'Donnell
Tamra O'Donnell
SVP, Director Corporate Marketing
Canandaigua National Bank & Trust

Tamra O’Donnell is Senior Vice President, Director Corporate Marketing for Canandaigua National Bank & Trust. In this role, she is responsible for Traditional Marketing, Web and Digital Marketing, and Market Research for the Bank and the subsidiaries of the Corporation. Tamra is graduate of St. John Fisher College in Rochester, NY, she earned Bachelor of Arts Degrees in Economics and Communication and a Master of Business Administration. She joined CNB in 1989 and has held roles in Market Research, Product Development/Management, and Market Research. She has managed the Marketing activities since 2005.

Joel  Kashuba
Joel Kashuba
VP of Design & Innovation
Fifth Third Bank
Christopher  Musto
Christopher Musto
Senior Vice President, Head of Digital Strategy
Citizens Bank
Holly  Hines
Holly Hines
SVP, Head of Brand and Customer Experience Innovation
Huntington National Bank
Sean  Greenfield
Sean Greenfield
Executive Director, Customer Experience - Mobile & Web
JP Morgan

Sean Greenfield fluently writes about himself in the third person. He also leads the teams and efforts that create experiences to make people's lives a little better and clients' brands a little more relevant. 

How? His design methodologies are rooted in user-centric approaches. His leadership philosophies start with the well-being and trust of lean teams. And, the design disciplines he practices include qualitative research, strategy, visual design and user experience for a full-stack approach. 

Sean's 18 years of professional work have produced digital experiences for Google, Facebook and Intel, brand design for YouTube and Seagate, service design for Sonos and data visualization tools for Forrester and Chevron. 

Sean also believes that design and innovation should be fun. When those workshop exercises become too quiet, he can break out a pretty convincing Elmo voice.

Ryan  Page
Ryan Page
Senior Director, Digital Design
Capital one
Eduardo  Matamoros
Eduardo Matamoros
Design Director
USAA
Kevin  Boyd
Kevin Boyd
Director – Digital Sales, Service and Adoption
Scotiabank
Theodora   Lau
Theodora Lau
Director of Marketing Innovation
AARP
Thomas  Novak
Thomas Novak
Director of Digital Banking
Visions Federal Credit Union

Tom Novak is Director of Digital Banking for Visions Federal Credit Union, developing digital strategy and roadmaps, member experience initiatives and partnerships with SaaS technology providers. Tom’s entrance into financial services started with six years of branch banking experience before spearheading the creation of the E-Commerce Department at Visions FCU. Tom’s banking experience spans 12 years at various organizations such as PNC Bank and M&T Bank before joining Visions FCU. Most recently, Tom has expanded the reach of digital at Visions FCU with a focus on organization-wide digital transformation and the overhaul of the loan origination and new account opening systems as an omnichannel solution.

Peter Marsden
Director Mobile Development
Charles Schwab
Kenny  Moyer
Kenny Moyer
VP/Director of Operations
MemoryBank

Kenny Moyer is Vice President and Director of Operations for Republic Bank's new digital bank division, MemoryBank. In his role, Kenny led the development and launch of MemoryBank and currently oversees the client experience, product development, marketing, finance, compliance, and system integrations. Prior to his current role, Kenny was Managing Director of Republic's Business Intelligence Division, in which he helped create to bring the company advanced data analytics capabilities. Kenny holds a bachelor's degree in finance from the University of Kentucky and an MBA from the University of Chicago Booth School of Business.

Erik Eggleston
Technical  Director
Charles Schwab
Kristin Walle
VP, Global Money Movement & Compliance, Implementation & Client Experience
ADP
Carrie  Wenjing Xu
Carrie Wenjing Xu
Research Economist
Vanguard

Carrie Xu is a Research Economist at the Vanguard Center for Investor Research. The Center conducts and sponsors research on investor behavior and decision-making. It also works to apply behavioral insights to real-world settings. The Center’s scope includes individual investors (whether direct, advised, or in defined contribution plans) and institutional investors. The Center’s work will be of interest to investors, advisers, consultants, employers, media, the research community, and policymakers. Ms. Xu’s personal research interests include behavioral, experimental, and labor economics. Ms. Xu focuses on the use of behavioral interventions in shaping investor decision-making. Ms. Xu’s current research evaluates the impacts of nudges on increasing retirement savings, leveraging Vanguard’s large-scale administrative and digital-behavior data. In addition, Ms. Xu conducts ongoing research to understand how framing techniques influence investors’ product choices, applying methods from multiple disciplines in social sciences. Ms. Xu received a joint Ph.D. degree in Economics and Information Science from the University of Michigan.

David Mitzenmacher
VP, Client Experience
ADP
Tejal  Mody
Tejal Mody
Head, Strategy & Business Development
Rabobank

Tejal has spent over 20 years in the financial and professional services sectors. She is currently a Managing Director at Rabobank, the leading global bank focused on the Food & Agriculture sectors. At Rabobank, Tejal oversees Strategy, Business Development, and Marketing for the wholesale banking business, which serves corporate and institutional clients in North America. Her focus areas at Rabobank include customer engagement, digital innovation, and strategic partnerships. Prior to joining Rabobank, Tejal spent many years at the global financial services consultancy, Oliver Wyman both in New York and in London. At Oliver Wyman, she was a management consultant and Principal advising the world’s leading banks, payments companies, and wealth managers. She also held leadership roles in strategy, corporate development, marketing, and front office operations. Over the course of her career, Tejal has worked and served clients in North America, Europe, and Asia.

Tejal earned her undergraduate degree from the Wharton School at the University of Pennsylvania and her MBA from Harvard Business School.

Karen  Buck
Karen Buck
EVP, Head Commercial, Retail and Payment Operations
TD Bank

Karen Buck is the Head of Commercial, Retail and Payment Operations for TD Bank. In this role, she is responsible for leading operations supporting the Regional Commercial, Corporate & Specialty and Retail bank. She is a Customer-centric leader who focuses on people, process and technology to continue to build the better bank.

Karen's background includes over 28 years of experience in the financial services industry. During her career she has demonstrated the ability to deliver strong results in multiple business segments including Retail & Commercial Banking and Wealth Management. Throughout her career, Karen has leveraged her experience to develop and promote others and passion for developing strong talent has made her a much sought after mentor at TD.

Prior to her current role, Karen's career has stretched across 4 countries, 7 cities and 14 different roles throughout various business segments at TD. Karen was previously Head of TD Bank’s Business Solutions Team, overseeing the Mergers and Acquisitions Team, Project Management Office, Business Excellence Unit and Strategic Sourcing Before joining TD Bank in the U.S. in 2008, Karen held several leadership positions with TD Mutual Funds, TD Canada Trust and TD Waterhouse Group with assignments in the US, Hong Kong and Australia.

Karen earned a Bachelor's degree in Finance and Spanish from LaSalle University in Pennsylvania. She is a graduate of the TD Leadership Academy and in 2016 Karen was named Chair of TD's Women in Leadership Council. In this role she is focused on three pillars - Brand and Community Engagement, Workplace Practices & Policies and Leadership in Women, with a goal to make TD an Employer of Choice. She is also actively engaged in various TD priorities including the J.D. Power and Diversity Councils.

Karen was named one of NJBIZ Best 50 Women in Business in 2013 and South Jersey Biz 25 Women to Watch in 2014. She is passionate about paying it forward and is active in various organizations in her community – most notably, she serves as Treasurer of the Ronald McDonald House of Southern New Jersey.

Karen resides in Marlton, New Jersey with her husband, three children and yellow Lab. When she is not busy volunteering at one of her children's activities, you can find her on the golf course, going for a run, or traveling with her family.

Paul  Watkins
Paul Watkins
Division Chief, Civil Litigation
Office of the Attorney General – Arizona

Paul Watkins is Chief Counsel for the Civil Litigation Division in the Arizona Office of the Attorney General. In this role, Paul manages the state’s litigation in state and federal court, including subject matter such as consumer fraud, antitrust, civil rights, bankruptcy, and environmental law. Paul is also in charge of the office’s FinTech initiatives, including the FinTech Regulatory Sandbox. Previously, Paul practiced at Covington & Burling LLP in San Francisco and Simpson, Thacher & Bartlett LLP in Palo Alto, California. He is a graduate of Hillsdale College and Harvard Law School, and a former clerk for Judge Dennis W. Shedd on the United States Court of Appeals for the Fourth Circuit.

Sylwia Hans
Sylwia Hans
Financial Services Director
Comarch

Sylwia Hans is Financial Services Director for Comarch US. She has been working  in the industry since 2009 when she joined Comarch’s start up project iFIN24 – one of the first personal finance management systems for banks on the market. She has worked on international banking projects as a consultant, creating a new vision of the PFM.  She  currently specializes in business banking and wealth management solutions dedicated for banking.

Wei  Ke
Wei Ke
Head of Financial Services Practice (North America)
Simon-Kucher & Partners

Wei Ke, Ph.D. is a Partner based in Simon-Kucher & Partners' New York and Toronto offices. He currently heads the Financial Services Practice in North America and serves as the President of Simon-Kucher Canada. Wei has advised leading financial institutions in North America and Europe on product innovation, pricing strategy, marketing & promotional tactics, customer value management, risk management, value communication, sales effectiveness, consumer behavioral biases, and big data analytics for both sides of the balance sheet. 

Wei is a frequent speaker at banking and fintech conferences in the US, UK and Canada, and is regularly published in leading financial services journals, including Bank Accounting & Finance, BAI Banking Strategies, American Banker, and Mortgage Finance Gazette, on both sides of the Atlantic. 

Wei is currently also an adjunct professor for pricing and marketing analytics at Columbia Business School and at Queen's University Smith School of Business. Wei received a Ph.D. in Decision, Risk, and Operations from Columbia Business School, and a B.Sc. in Electrical Engineering & Applied Mathematics, summa cum laude, from Columbia University

Dan  Williams
Dan Williams
VP, Head of Product Development, Payments Division
Fifth Third Bank

Dan Williams is the Head of Product Development for Fifth Third Bank’s Payments Division. He has 20 years of payments experience including strategy, Product Management, consulting and new product development. He holds an undergraduate degree from the University of Dayton and Master’s Degree in Business from Xavier University.

Ann  Hynek
Ann Hynek
Executive Director, Head of Digital Content Marketing
Morgan Stanley

Ann Hynek is an Executive Director in Wealth Management Digital Platforms at Morgan Stanley. She is responsible for digital content library strategy and execution for FA Social Media, FA Websites and NBA-CEM email, as well as new customer segments for Morgan Stanley Access, including Access Investing content marketing via articles and other media.

Ann joined the firm in 2016. She previously ran digital content strategy at BlackRock, for BlackRock Blog, BlackRock.com and iShares.com. Prior to that she led marketing communications for Personal Capital, a fin-tech startup in Silicon Valley. She started her career as a financial journalist in New York.

Craig McLaughlin
Craig McLaughlin
CEO
Extractable
Nav  Khanna
Nav Khanna
EVP of Strategy & Innovation
Travis Credit Union
Nav joined the credit union in April 2007 as the Chief Financial Officer, with responsibilities for planning, directing, organizing, and controlling the financial activities of the organization. At the time, he oversaw financial and cost accounting and reporting, corporate finance, treasury, and regulatory compliance and risk management functions, marketing and corporate relations. Nav was promoted to Executive Vice President in August 2014 and currently oversees member experience, the credit union-wide strategic planning and innovation initiatives, business banking, consumer lending, real estate lending, card services, loan servicing & operations, loan collections, retail branch network, branch operations, e-commerce, inbound and outbound contact center, item processing, wealth management, insurance services, marketing and corporate / community relations. Nav brings exceptional depth to the management team with an international finance perspective from working in global and domestic financial services since 1987 and the credit union industry since 2001. Prior to joining Travis Credit Union, Nav was the director of corporate finance at Baxter Credit Union in Vernon Hills, Ill., managing the corporate finance, treasury function, process improvement, expense reduction initiatives, performance measurements, as well as strategic planning and control functions. Earlier in his career, Nav was a program manager with LoBue Associates, an international financial services management consulting group based in Chicago. His assignments included large domestic and foreign money banks, insurance companies, and a global auto finance company. Nav earned his BA in finance and economics at the University of Toronto in Toronto, Canada and a MBA in international business and finance at the University of Hartford in Paris, France and Hartford, Connecticut. Nav was voted to the CUES (Credit Union Executive Society) Rising 100 List in 2006 and is a member of CUES and CUNA (Credit Union National Association). He received his CCE (Certified Chief Executive) designation from CUES. He received his CUERME (Credit Union Enterprise Risk Management Expert) designation from CUNA. He received his CSME (Certified Strategic Marketing Executive) designation from CUES. He received his CIE (Certified Innovation Executive) designation from CUES. He is currently Board Member & Treasurer for the CUES Northern California Council and Board Chair for the Fairfield & Suisun Chamber of Commerce.
Olga  Rodriguez
Olga Rodriguez
Content Director
Future Digital Finance 2018