Future Digital Finance 2020

March 09 - 10, 2020

Hyatt Regency Miami, FL

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Chris Barlow, VP of eBanking at Webster Financial
Webster Financial Logo

Chris Barlow


VP of eBanking
Webster Financial
Mr. Barlow joined Webster Bank in 2011 as Vice President of eBanking in the Internet Banking and Distribution group. In his role, he leads the development of customer-facing digital strategies, aligning each with line of business goals, and defining a multi-year roadmap for online/mobile development and innovation. Working with the eBanking, IT, Marketing and Product teams, Chris is responsible for defining digital functionality and user experiences for Webster's customer touchpoints.  A Stanford University Alumnus, Mr. Barlow has over 20 years of experience in creating digital financial services experiences having developed leading solutions for USAA, Citibank, American Express, and Standard & Poor's.

Check out the incredible speaker line-up to see who will be joining Chris.

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Day One – Monday, March 9 Next Gen Digital Transformation and Innovation

Monday, March 9th, 2020

2:20 PM Panel Discussion Remix - Creating A Website That Drives Traffic And Meets Your Customer Expectations

Many of today’s customers are visiting financial services websites via their mobile devices, but this wasn’t the case when many of these sites were initially created. What features does your website need in order to provide your customers with a seamless experience on any device?  In this session we’ll talk about:
•Designing your site with a mobile-first mentality to provide consistent experiences on different channels 
•Decreasing page load speed to prevent pain points for your customer
•Providing your customer with the information they need during different web touch points 
•Making sure the customer journey is seamless at every online touch point 
•Designing a site that meets your customer’s expectations and drives engagement and traffic  

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