Dan Rousseve, CIO at Teacher's Credit Union
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Dan Rousseve

Teacher's Credit Union

Check out the incredible speaker line-up to see who will be joining Dan.

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Day Two – Tuesday, March 10 Meeting Customer Expectations Today And In The Future

Tuesday, March 10th, 2020

11:15 AM Keynote Co-Presentation - Bringing Together Digital And Analog To Provide Exceptional Service To Your Customers

Nicole Alcorn, TCU’s Chief Member Experience Officer, oversees the organization’s 54 branches, creating an environment that provides an efficient, engaging and meaningful member experience. Dan Rousseve, TCU’s SVP and CIO,  is responsible for IT, Marketing, Operations, Call Center and Project Management. In this special joint presentation, Nicole and Dan will talk about the ways their roles intersect and the meaningful impact this has on the service that their customers are provided.