Day One – Monday, March 9 Next Gen Digital Transformation and Innovation
Monday, March 9th, 2020
We are still some time away from when financial transactions and managing money will only be virtual. The financial sector experiences a diversity in its customer base like none other, from traditional folks who are set in their ways to millennials and Gen-Z customers who have probably never stepped inside a bank. How does one create both - a consistent user experience for your traditional customer base -and- an easy onboarding journey for your digital savvy customers? Learn answer to this and many such pertaining questions during this session.
Day Two – Tuesday, March 10 Meeting Customer Expectations Today And In The Future
Tuesday, March 10th, 2020