Future Digital Finance 2019

February 12 - 13, 2019

Omni Amelia Island, FL

Contact Us: 1.888.482.6012

Elizabeth Kelly

SVP of Operations
United Income

4:50 PM Closing Fireside Chat: Fireside Chat: Using Digitally Optimized Customer Experiences To Compete Against “Big Tech”

Big tech companies like Apple and Google are causing a noticeable disruption in the financial services industry by changing customer expectations. FSI’s have to think about meeting those expectations in order to retain their existing clients and attract new ones. How can traditional FSI’s compete against these much larger companies? In this session we’ll talk about:
·         Rethinking the traditional banking model in order to be competitive
·         Using data effectively to enhance your relationship with your customer
·         Providing customers with banking information that is palatable and easy to understand in order to create a better experience
·         Crafting a solution that looks at loyalty and customer experience as the ultimate goal
·         Remaining relevant to compete against larger tech companies

Check out the incredible speaker line-up to see who will be joining Elizabeth.

Download The Latest Agenda