March 09 - 10, 2020
Hyatt Regency Miami, FL
Day Two – Tuesday, March 10 Meeting Customer Expectations Today And In The Future
Tuesday, March 10th, 2020
9:50 AM Keynote Case Study - Aligning Digital Strategy To Your Overall Business And Product Strategy
Greg Smith, Senior Vice President of Digital Channels and Innovation for City National Bank is responsible for product and design oversight for the bank’s mobile and online platforms. CNB is in the midst of a digital transformation, which includes the introduction of a new mobile app and significant enhancements to their personal and commercial portals. City National’s vision is to become a digitally-enabled relationship bank, and Greg’s leadership is at the heart of this work. Additionally, his team is outlining an innovation agenda to drive internal change, and external partnerships. We’re thrilled to welcome him to Future Digital Finance 2020 and hear his insights into key internal alignments to push your organization forward.