Jay Tkachuk leads the digital channel of the San Antonio-based Security Service Federal Credit Union (8th largest in the country), where his focus is the evolution of the company’s digital ecosystem to achieve business and member experience objectives. Brought in to establish the channel,  Jay is responsible for digital banking strategy, operations and user experience management and closely collaborates with other lines of business in internal adoption of digital technologies.  Prior to joining the Security Service Federal Credit Union, Jay has worked at  AMD, U.S. Global Investors and Apple. Jay holds an MBA and BA degrees from the University of Texas at Austin.