Future Digital Finance 2020

March 09 - 10, 2020

Hyatt Regency Miami, FL

Martin Lange, Director, Client Experience Strategy at BNY Mellon
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Martin Lange

Director, Client Experience Strategy
BNY Mellon

Check out the incredible speaker line-up to see who will be joining Martin.

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Day One – Monday, March 9 Next Gen Digital Transformation and Innovation

Monday, March 9th, 2020

4:40 PM Solo Presentation - Implementing A CX Practice In A Global Enterprise

BNY Mellon is a year and half into their digital transformation journey and are also in the middle of establishing a CX strategy practice to support their robust digital agenda. Martin Lange, BNY’s Director of Client Experience Strategy will be bringing his perspectives on practices, teams, ways of working, and pitfalls and feature examples from his work at the organization.

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