Patrick Kelly, Chief Digital Officer at First Horizon Bank
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Patrick Kelly

Chief Digital Officer
First Horizon Bank

Check out the incredible speaker line-up to see who will be joining Patrick.

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Day One – Monday, March 9 Next Gen Digital Transformation and Innovation

Monday, March 9th, 2020

8:45 AM Keynote Panel Discussion - Embracing Disruption: Preparing For The Future Of Banking

The disruption and the influence of industries such as retail and Big Tech continue to make innovation crucial for the financial services industry. Organizations have to take advantage of data, analytics, and emerging technologies in order to keep up with fierce competition and to be future-ready. They have to rethink the traditional banking model to be more customer-centric and to offer experiences powered by advanced technologies such as artificial intelligence, machine learning, and automation. This keynote panel will give you insights from some of the industry’s most innovative leaders. Speakers like Patrick Kelly, First Horizon National’s Chief Digital Officer, will talk about:
•Understanding the types of innovation and digital tools you should invest in to keep up with competition 
•Developing meaningful levels of personalization using data and analytics 
•Working alongside risk and compliance departments to keep customer information safe while pushing innovation forward 
•Shaping innovative experiences that add value to the customer and secure your organization’s future

3:05 PM Case Study - Using Cloud Technology In A Regulated Environment

Much of the innovation that the finance industry wants to see happen is bound by risk and compliance constraints. But how are truly innovative organizations working alongside their risk and compliance teams to roll out digital tools that wow their customers? Our speaker, Patrick Kelly, formerly at USAA, is now Chief Digital Officer at First Horizon National and focuses on the bank's online and mobile platforms. He’ll be taking a close look at cloud technology, cloud trends, and the strategies that some organizations have used to work alongside internal stakeholders and technology partners.
•Building a meaningful relationship with your risk departments in order to have an on-going conversation about cloud technology as it evolves 
•Understanding what kinds of data can live in the cloud and what kinds can remain on premise
•Looking at ways that cloud technology can help you better serve your customer