Ram Ridgeway is the Vice
President of Digital Experience at Advia Credit Union. His team manages Digital
Channels (Digital & Mobile Banking, Online Account Opening, Online Lending,
and Phone Banking), Card Services, and the Member Contact Center.
Ram joined Advia (Kalamazoo,
MI - $1.7B in assets) in March of 2018 and has over 11 years of experience in
the credit union industry. In his 11 years of service, he has held various
leadership roles in operations, digital delivery, retail support, payments,
project management, and lending. His experience also includes leading an innovation
team, establishing an outbound sales department, being the first to market with
wearable banking in the US, and offering one of the top 10 mobile banking apps
in the US for three consecutive years.
Ram believes in design
thinking and rapid experimentation to test new technology. His team approaches
new opportunities through the lenses of mobile first, branch optional, and
creating a frictionless experience.
Check out the incredible speaker line-up to see who will be joining Ram.