Future Digital Finance 2020
March 09 - 10, 2020
Hyatt Regency Miami, FL
Rob Maretsky
VP - Digital Services
Partners Federal Credit Union
Day One – Monday, March 9 Next Gen Digital Transformation and Innovation
Monday, March 9th, 2020
2:20 PM Panel Discussion Remix - Creating A Website That Drives Traffic And Meets Your Customer Expectations
Many of today’s customers are visiting financial services websites via their mobile devices, but this wasn’t the case when many of these sites were initially created. What features does your website need in order to provide your customers with a seamless experience on any device? In this session we’ll talk about:
•Designing your site with a mobile-first mentality to provide consistent experiences on different channels
•Decreasing page load speed to prevent pain points for your customer
•Providing your customer with the information they need during different web touch points
•Making sure the customer journey is seamless at every online touch point
•Designing a site that meets your customer’s expectations and drives engagement and traffic
