Tricia Szurgot

Tricia currently serves as Executive Vice President and Chief Operating Officer for First Commonwealth FCU in PA, and recently announced she will soon be joining Securityplus FCU in Baltimore, MD as President/Chief Executive Officer. She is a Certified Futurist and global award-winning financial services executive, visionary growth and transformation strategist, Corporate Social Responsibility and Diversity Equity & Inclusion champion and servant leader.

Over her 30+ year career, 15+ years in financial services, she has helped organizations re-imagine business potential by masterfully aligning and unifying across the enterprise to shape, scale and amplify performance to achieve more. Tricia is a “global citizen” and advocate for financial inclusivity, empowerment and equity. Her unique ability to engage authentically to energize brands, invigorate cultures, excite stakeholders and reimagine business potential to gain and sustain competitive advantage sets her apart.

Earning FCFCU a top spot as a Forbes’ 2020 and 2019 “America’s Best Credit Unions” and the coveted “#1 Credit Union in PA” for two years in a row, she has invested heavily in people, infrastructure and technology to build scalable strategies focused on digital integration, data unification and seamless omnichannel experiences. During her five+ years with First Commonwealth FCU, she was the driving force behind the organization’s strategic business, brand and cultural transformation, nearly doubling their asset size, implementing new mission, vision and core values, building and opening seven new branches and a new 81,000 SF corporate headquarters with income-generating tenant spaces, founding its award-winning Corporate Social Responsibility, Financial Wellness & Empowerment, Diversity, Equity & Inclusion, WE Thrive Foundation and BankOn/Cities for Financial Empowerment (CFE) initiatives and, most recently, developing and leading its non-organic growth strategy.

Prior to First Commonwealth FCU, she served in executive leadership roles for organizations of varying sizes and complexities up to $5B, in and out of the financial services industry, and has worked with some of the world’s top experience brands. Tricia holds an MBA in Economics and Leadership, a BS in Business Management, and numerous professional certifications. She is a Certified Futurist & Long-Term Analyst®, CUES Certified Chief Executive, holding both the FLTA and CCE credentials, and an Adjunct Professor of Business, Communication and Leadership for Alvernia University.

Tricia also has extensive experience developing and executing scenario, strategic and operational plans, which spans 20+ years in not-for-profit and for-profit domestic and global organizations.