Hyatt Regency Miami, Miami, FL
Relay is solving the billion-dollar customer engagement challenge by giving businesses the power to create the easiest and most convenient customer interactions. Based on the belief that self-service tools fail because they are generic and put all the work on the customer, Relay proactively engages customers with personalized, simplified support in their neediest moments. Financial services companies can now solve their toughest customer engagement challenges and meet rising consumer expectations for efficient and effective service through mobile communications. Leading organizations that must now compete on customer experience use Relay – a Gartner Cool Vendor – to create more profitable, lasting customer relationships.